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The solid color is a custom color Ban Du in which you specify the colors that you want. Black Leaf Outfitters will create a ban du with their on-stock fabrics that most closely matches your requested color combination. Sometimes, the colors won't match what you envisioned, which is what happened to me. I contacted Sam at Black Leaf Outfitters and he went out of his way to ensure that I got the product that I wanted. He e-mailed me a picture of fabrics for me to choose from and even drove in a snow storm to get fabric from another town when he ran out of material that he needed! All this was done during the holiday rush between Christmas and New Years which speaks volumes of his commitment to his customers. Its now New Years Day and I have my new Ban Du which I love. The product gets a 10 and Customer Service a 12!
Rating: [5 of 5 Stars!] |
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